Back to Scenarios
Medical Emergency Nearby
How to help or stay out of the way appropriately
Do This Now
10 seconds- Alert cabin crew immediately if you witness emergency
- If you have medical training, make yourself known to crew
- Stay seated if not directly involved
- Clear space for crew to work
Next 60 Seconds
1 minute- Follow any crew requests for assistance
- Give space to medical responders
- Stay calm and keep noise levels down
- If asked, help locate specific items
- Be willing to move seats if requested
If Landing is Imminent
Pre-landing- Remain seated with seatbelt fastened
- Allow crew to focus on patient
- Prepare for possible diversion landing
- Stay patient - safety is priority
After Stop/Landing
Post-landing- Stay seated until paramedics board and assist patient
- Do not photograph or record the situation
- Offer witness statement to crew if you saw onset
- Be patient with delays - someone needs help